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The Kids Frame is responsible for the personal information described in this notice. Its business address is 40 rue de la Guignière, 36300 Le Blanc, France. You can contact us about privacy or exercise a privacy right at contact@thekidsframe.com.
We collect information you give us when you browse, contact us or place an order. This may include your name, email address, delivery address, order details, messages and the details supplied to personalize a product, such as a child's first name and date of birth. We also receive technical and transaction information needed to operate the website, prevent fraud, process payment and deliver orders, including device, browser, cookie, log and order-status information.
Payments are processed by the payment methods available at Shopify checkout. We do not receive or store complete payment-card details. Our service providers may collect information directly when they provide their services.
We use personal information to operate the store, create and fulfill personalized orders, process payments, provide customer support, communicate about an order, prevent fraud and abuse, comply with legal obligations and improve the store. Where required, we ask for consent before using information for optional marketing or non-essential cookies. We otherwise rely on the performance of our contract with you, our legal obligations or our legitimate interests in operating and securing the business, as applicable.
We share information only as needed with providers that help us run the store and fulfill an order, including Shopify, payment providers, our print production partners, shipping carriers, hosting and technical providers, and professional advisers. We may also disclose information where required by law, to protect our rights or in connection with a business reorganization. Providers can process information in countries other than your own; when EU data-protection law applies, we use the safeguards required for such transfers.
The Kids Frame is designed for adults purchasing products for children and families. It is not directed to children, and we do not knowingly collect personal information directly from a child. A buyer who supplies a child's name, birth date or other personalization detail does so only to create the requested product. Please provide only the information needed for the chosen design.
We use cookies and similar technologies that are necessary for the website, cart, checkout, security and language preferences. If we add analytics, advertising or other non-essential technologies, we will present the consent choices required by applicable law before using them. You can manage your choices through the "Cookie preferences" link in the footer and through your browser settings, although disabling necessary technologies can affect store functionality.
We keep information for as long as needed for the purposes above, including order, accounting, tax, dispute and legal-record requirements. We use reasonable technical and organizational measures to protect information, but no internet transmission or storage system is completely secure.
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Residents of certain US states may have additional privacy rights. To make a request, email contact@thekidsframe.com. We may ask for information needed to verify your request. You may also have the right to complain to the relevant data-protection authority.
We may update this policy when our practices, services or legal obligations change. The current version is published on the store with its update date.