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Double-check the name, date, size and, for framed prints, the frame color before checkout.
Their story is waiting for a frame. Explore our personalized collections to get started.
Personalization, paper, frames, shipping, returns: here are the answers to the questions we hear most. Still wondering about something? Email us at contact@thekidsframe.com.
What can I personalize?
Each product page shows the fields for that design: name, birth date, initial… You'll see the result live in the preview.
Can the name be long or hyphenated?
Yes. The name automatically resizes to fit its space, so longer names print smaller. For very long or hyphenated names, check that you love how it looks. If a name looks too small, try a short form or write to us at contact@thekidsframe.com.
Can I change my order after placing it?
Email us right away at contact@thekidsframe.com: we'll do our best as long as printing hasn't started.
What paper do you use?
Premium matte, uncoated 200 gsm paper, FSC-certified or equivalent, acid-free.
What is the frame like?
A classic pine wood frame in white, natural wood, dark wood or black, with a clear plexiglass front. Wood is natural, so the grain may vary slightly.
Is the framed print ready to hang?
Yes, it arrives assembled with hanging hardware for portrait or landscape. Screws and nails not included. Remember to peel off the plexiglass protective film.
Does the frame hide part of the print?
The frame edge covers a few millimeters around the border: our designs allow for it.
Where do you ship?
To the United States and France.
How long does it take?
Every print is made to order. Estimated delivery is approximately 7 days; timing may vary by size, address and shipping method.
Where is it printed?
To cut down on shipping miles, each print is made to order at the partner print shop closest to your address whenever possible.
Can I ship it straight to the person I'm gifting?
Yes, enter their shipping address at checkout.
Can I return a personalized print?
Personalized items can't be returned for a change of mind. If it arrives damaged, defective or not as ordered, email us and we'll make it right. Details are in our refund policy.